At Siri Kamalini Textiles, customer satisfaction is our priority. This Refund Policy explains conditions under which you can return, exchange, or request refunds for products purchased from our store.

1. Eligibility for Refunds

  • Items must be unused, unwashed, and in original packaging.
  • Tags must remain intact.
  • Proof of purchase is mandatory.

2. Timeframe

  • Refund/exchange requests must be made within 7 days of delivery.
  • Beyond this period, we may decline requests.

3. Non-Refundable Items

The following items cannot be returned or refunded:

  • Customized or altered products.
  • Discounted or clearance sale items.
  • Gift cards or vouchers.

4. Process for Returns

  1. Contact support@sirikamalini.com with order ID.
  2. Receive confirmation and return shipping details.
  3. Ship product back securely.
  4. Once inspected, refund/exchange will be processed.

5. Refund Method

  • Refunds are issued to original payment method.
  • Processing may take 7–10 business days.

6. Shipping Costs

  • Customers bear return shipping charges unless product is defective/damaged.
  • If eligible, return shipping may be reimbursed.

7. Damaged or Defective Products

  • Report damage within 48 hours of delivery.
  • Provide photos for verification.
  • Replacement or full refund will be processed.

8. Exchanges

We allow exchanges for size, design, or fabric (if available). Exchanges depend on stock availability.

9. Late or Missing Refunds

If refund hasn’t been received within 10 days:

10. Policy Updates

We reserve the right to amend this Refund Policy at any time without prior notice.

11. Contact Us

📧 support@sirikamalini.com
📍 Siri Kamalini Textiles, India